FAQ

Find in your profile and click the "pick up" button on the item you want. After the status of your order changes to" in process " - this means that we have received the order and started to process it, after we order it for you and receive the tracker to track the order, we will send it to your e-mail. Order processing can take up to 7 working days depending on how the seller processes it.

Close the tab and log in again. If does not help, clear all the history of your browser.

The full value of the prize will be returned to your account if you do not take it within 1 hour.

ATTENTION!

Administration site is not on Steam, everyone who writes to You under the guise of the administration, most likely scammers, beware.

Steam Money does not work on our website. The balance must be replenished separately.

ATTENTION!

The money to the account can come with a slight delay of 5-10 minutes. If the money is not credited within the hour, please contact our technical support putting the details of your payment.

Be sure to fill in the correct information in your profile in Latin letters, otherwise we will not be able to send Your order

For each level you are guaranteed to receive a drop, the higher the level, the more expensive the base cost of the drop which can fall, the difference of the drop can reach 100%. Also for each level there are other bonuses, such as: increased chance of expensive things, reducing the cost of opening and access to the "bonus" cases.

Extending an invite link you get 5% of charges your referrals.

At the moment the site is in open beta testing, if there are any problems, bugs, please let us know about them, if no one has already reported this bug, you will be rewarded. Users who found a bug and did not report, but used it, will be blocked forever. At this stage, the site is adapted only for PC and Google Chrome browser, scaling in the browser is 100%, while other browser settings may cause visual defects.

Additional Terms and Conditions; EULAs When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the "G2A Pay services provider") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements and are not subject to the Terms on this website. With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or "EULAs") that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to. We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment. You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body. For customer service inquiries or disputes, You may contact us by email at [email protected] Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected] Where possible, we will work with You and/or any user selling on our website, to resolve any disputes arising from your purchase.

Balance replenishment

Enter up amount in USD: Attention! Money may come with a delay of 3-5 minutes

Select a payment system:

G2A

Entering email

Enter email:

The email you entered will be substituted in

payment system Free-Kassa.

Next, you need to click on the green payment button. Also you canchange the email you entered in this window.

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